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November / December 2009
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FEATURED ARTICLES
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DOLLARS AND SENSE
BONDED CLIENT
LEARNING CURVE
DO-IT-YOURSELF MARKETING
YOUR QUESTIONS ANSWERED
NEWS
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INTERESTING & UNUSUAL
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Veterinary News

H1N1 confirmed in cat
Publish Date - 11/04/2009
The H1N1 virus has been confirmed in an Iowa cat.

Dog smarts underestimated?
Publish Date - 11/03/2009
Dogs can appear smart, but maybe people don't appreciate how smart they really are.

FTC moves back Red Flags Rule deadline
Publish Date - 10/30/2009
The U.S. Federal Trade Commission (FTC) has announced that enforcement of the Red Flags Rule will be delayed again.

Wisc. puppy mill bill advances
Publish Date - 10/29/2009
A proposed law designed to crack down on puppy mills has moved forward in Wisconsin.

FDA, FTC team up to stop phony H1N1 supplement
Publish Date - 10/23/2009
A pair of federal agencies teamed up for the first time to demand that a website stop offering fraudulent H1N1 influenza supplements.

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Veterinary Practice Management

The Computer in Your Practice:
The Next Five Years, by John W. Albers, DVM

Publish Date - 11/01/2009
This article first appeared in Trends magazine, April 1985. It is reprinted here as Trends celebrates its twenty-fifth anniversary.

Economic Bulletin: Drive Revenue Through Pricing – AAHA Veterinary Fee Reference
Publish Date - 10/26/2009
This article addresses the need for fee increases, making adjustments for “shoppable” items, making sure fee increases translate to commensurate revenue increases, common errors in fee capture, what constitutes a “fair fee,” and discussion of a valuable veterinary industry fee resource, the AAHA Veterinary Fee Reference.

Preserve and Strengthen a Business Partnership
Publish Date - 10/26/2009
A 10-step process, with an example to follow, when faced with the challenge of resolving conflicts that threaten a business partnership.

How to Optimize the Performance of Employees with Adult ADHD
Publish Date - 10/20/2009
ADHD adults bring many positive attributes to the workplace; they can be highly intelligent, creative, and outside-the-box thinkers. They may also have high energy levels, be very persistent, and take risks. This article explores elements of ADHD and offers practical tips to help managers optimize their performance.

Practice Management Groups: Flexing the Muscles of Collaboration
Publish Date - 10/19/2009
Practice operators and managers put their heads together to solve problems, share knowledge and skills create tools -- and overcome isolation.

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Share Your Stories

Top Things to Do Now to Start the New Year Right

- All Stories -

What Would You Say? Quiz

Confident Conversations about Pain Management

- All Quizzes -

Trends Tips and Tools

Save on Coffee for Clients, Staff

5 Tips to Make Expense Reports Easy, Accurate

- All Tips -

Interesting and Unusual

A Day in the Life of Animal Control

Long Island home to world's oldest dog

- More -

Resources

Boost Your Batting Average
This summer, convert the top 5 compliance misses into solid hits.
Read More.

Visit the AAHA Book Store
New publications offer practice resources.
Read More.

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